Ict Project Manager RR5059821
PLEASE QUOTE REF 5059821
We are seeking a project manager / business analyst who has prior experience of Unified Comms, in a Microsoft environment. Knowledge of Avaya and modile telecommunications technologies would also be preferable.
To manage, develop and implement and maintain a range of information and communications technology (ICT) policies, processes, projects, products and services for the Council in accordance with the Corporate Plan and ICT investment strategy and delivery programme. To ensure delivery meets the requirements of the business and complies with appropriate professional, technical and national standards.
Define, manage, assess, estimate and document the execution of one or more complex projects or work streams in accordance with appropriate policies and processes, scrutinizing all activities against plan, providing regular and accurate financial and technical progress reports to senior managers, clients, users, suppliers and colleagues in order to deliver a quality product or service within agreed resources, timescales and other business constraints including budgets.
Take professional responsibility for the full range of technical and supplier relationship management aspects of systems, products, services or infrastructure specification, capacity planning, strategic and operational design, policy and process definition, development, procurement, implementation, hand over and support in order to deliver effective business solutions that meet the needs of the clients and their users and comply with appropriate professional, technical and national standards.
Lead, manage and motivate large project teams in a matrix management environment influencing, negotiating and providing technical advice and expertise to clients, external partners, contractors and colleagues, undertaking appraisals and taking responsibility for mentoring staff, in order to encourage the development of their skills and expertise, and to broaden and increase both business and technical knowledge to ensure that best practice and specialist skills are shared and effective relationships are built and maintained.
Contribute to the development, understanding and support of a diverse range of strategies, standards and policies, including selection and tailoring of techniques and contributing to local working practices, by agreeing priorities, procuring resources and monitoring performance in support of the corporate, departmental, partnership and national objectives.
Propose evaluate and make recommendations combining technical limitations and knowledge of the business with operational realities in order to provide practical and innovative technical and business solutions for new or improved: products, services, infrastructure, tools, methodologies, policies or standards.
Plan, prepare and conduct meetings, workshops, training sessions and presentations for a wide variety of technical and non-technical audiences of all levels, including senior management and members, in order to communicate and validate business requirements, standards compliance, negotiate and collaborate with other technical and business professionals in order to match business solutions, develop policies, define education and communication needs and spread business/technical knowledge.
Manage and develop risk management strategies within the context of the work of the department and its partners to reflect the changing nature of ICT and ensure appropriate levels of business continuity for critical front line services, enabling the Authority to meet statutory and service obligations.
Ensure that all work is carried out and documented using appropriate standards and methods and that all documentation is regularly reviewed to enable policies, products and services to be operated and maintained efficiently.
A degree or equivalent
Management at a senior level in an IT environment.
Evidence of having initiated process improvement on an ongoing basis.
Participation in recognised management development training.
Experience of working with senior personnel in a large organization
Clear evidence of successful operational or support management within an IT area.
Minimum of 5 years experience of ICT, including 3 years at a management level.
Evidence of having managed budgets within agreed constraints.
Experience of working with customer focussed teams.
A good understanding of business objectives, financial systems and processes.
Knowledge and Skills
An understanding of services of the Council.
Understanding of effective performance measurement.
Statistics and trend analysis.
Knowledge of Gantt Charts and Project Management Tools.
An ability to plan, initiate and implement change and quality improvements in service delivery, using creativity and innovation.
Ability to recognise cause and effect
Extensive knowledge of ICT and an understanding of management theory and concepts
Strong interpersonal and analytical skills, including ability to influence and negotiate.
Ability to re-prioritise, recognising the difference between, tactical and strategic and urgency and importance
A commitment to corporate working.
Innovative and radical thinker at both strategic and practical levels.
Focussed and tough minded.
A sense of urgency.
Capable of achieving corporate goals through effective management, influencing and motivation of others.
Methodical worker with logical and pragmatic approach, setting high standards for themselves and others.
A strong customer focus with a passion for excellence and continuous improvement in service delivery.
Good oral and written communication skills and presentation skills
Highly motivated and capable of motivating and influencing others.
Calm, collected, decisive and resilience under pressure.
Evidence of innovative thinking which has been brought into fruition and has succeeded in meeting stated objectives.
Completer/finisher (Belbin score).
Resource Investigator (Belbin)
Evidence of having obtained high levels of customer satisfaction.
Record of successful change programmes.
Demonstrable record of excellent management performance, in a customer focussed environment.
Full driving license and access to own transport.
PLEASE QUOTE REF 5059821